Privacy and data
A plain-language overview of how Symbiosis uses account, device, and connected context.
Plain-language overview
Symbiosis is built around personal context, so the most important rule is simple: connect only the sources you want Symbiosis to use. The product uses connected messages, contacts, and related context to help you remember relationships, understand what deserves attention, and review suggested next steps.
What you may provide
Depending on what is enabled for your account, Symbiosis may receive or process:
- account information, such as the email address used for access;
- contact details you choose to connect;
- conversation context from supported communication channels;
- device or integration status needed to keep a connection working;
- notes you send through support or contact forms.
Symbiosis uses this information to provide relationship-aware assistance, maintain connected integrations, improve reliability, and support your account.
Connected integrations
Each integration has its own permission and setup path. Symbiosis is designed to make the source and user-visible behavior clear before you rely on it. If you do not want Symbiosis to use a source, do not connect that integration.
For communication channels, Symbiosis is designed to help surface context and prepare drafts or suggestions for review. Accepting help from Symbiosis should not remove your responsibility for the message, action, or follow-up you choose.
Local device context
Some integrations depend on a local device or app process. When that is true, the connection may require the device to stay signed in, awake, or permitted to access the relevant app data. If the device is offline or permissions change, the integration may pause until it can reconnect.
Your choices
You can keep an integration disconnected, pause setup if a permission request is unclear, and contact the team with account-specific privacy questions. For legal details, review the Privacy Policy. For support, use the contact page.